Where is the contact information for customer service?
There are 4 ways to contact Pampo's:
- Telephone: (225)927-0393 or (866) 66-DANCE
- Fax: (225) 927-0394
- Email
- Mail (correspondence or returns):
Pampo's
7350 Jefferson Hwy. Suite 480
Baton Rouge, LA 70806
Why was I charged sales tax?
All orders shipped within the state of Louisiana will be charged 4% sales tax. Orders shipped within East Baton Rouge Parish will be charged an additional 5% sales tax. In order for EBR orders to be processed correctly, please select Louisiana-Baton Rouge as your state.
How long will it take for my order to be shipped?
All orders, unless noted otherwise on the product page, will be shipped within 1 to 2 business days. If your order is not in stock, it will be shipped within 7- 10 business days. You will be notified via email if your order is not in stock.
Can I have my order shipped to a different address?
Yes. All you have to do is put the address you would like your order to be shipped to in the space where you fill out the shipping address.
How does the gift wrapping work?
There is a box you can check to have your order gift wrapped in the checkout process. The giftwrap includes a pink box and a gift card. You may request a personalized message on the gift card.
What happens if the item I ordered is not available?
If your item is not currently available, it may be back ordered and we will notify you. although, there are some items that are only available while supplies last. We will do our best to keep these items updated, but if you do order something that is no longer in stock we will notify you by email and your credit card will never be charged.
Q: What is a good age to start taking dance lessons?
A: Three years old is generally the age most studios start taking children. If the age requirement is younger than that, the child should at least be potty trained.
Q: Why purchases swim suit tops and bottoms separately?
A: Purchasing tops and bottoms separately is great idea because most people do not wear the same size top and bottom. Separates allow you to pick a different size top and bottom. You can also mix and match styles and colors.
Q: What is hot in swim wear this season?
A: Solids are always a must have. Also, mixing solids with prints - like a printed top and a solid bottom. Beaded and sequin embellishments are very in. Metal rings on tops and bottoms are popular. The hot brand this season: OP!
Q: What companies make swimsuits that come higher in the waist and have full coverage?
A: Some good companies for this type of suit would be Leilani, Anne Cole, Manhattan Beachwear, and Becca. For suits that are not high cut, but have full coverage in the back, try Rampage, JLo, Raisins, and Radio Fiji. Most Raisins and Radio Fiji suits have full coverage bottoms, unless otherwise stated.
Q: How should ballet shoes fit?
A: Young children, about ages 3 to 10, can have growing room in their shoes, but not quite as much as you would allow for tennis shoes. From age 11 and up, there should be no growing room. The shoe should fit snug, like a glove would fit on your hand.
Q: Which swimsuit companies have d-cup tops?
A: The companies that make d-cup tops are: Raisins, Vix, Manhattan Beachwear, Becca, Love Surf Love, and Rampage.
Q: What is flattering and what is not in swim wear?
A: Flattering: Fixed halters tops are very flattering on most people. They provide excellent support and give a little extra push-up.
Not Flattering: If you are trying to cover behinds and thighs, boy shorts are not the way to go. They actually accentuate the areas being covered up.
Q: If I have very strong feet, will I break my pointe shoes faster?
A: If you have strong feet, your pointe shoes could actually last longer. The stronger your feet are the less you will depend on support from your shoes.
Q: How do I find a dance studio?
A: The best way to go about finding a dance studio is to look in the phone book for studios in your area. From there you can call the studios that appear interesting to you and set up times to go observe classes. This should be a sufficient way to determine if you like the studio or not.
Q: How is the quality of the swim suits at Pampo's?
A: Some companies sell swimwear that may last you for one season. However, Pampo's strives to bring you the highest quality in swimwear. Depending on what all you do in your swimsuits, one may last for several years. If you happen to purchase a defective suit, please notify us of the problem so we can send it back to the vendor and see about getting you a replacement or a credit.
Q: Why can't I purchase the Bloch Elastosplit ballet shoe or the Bloch European Balance pointe shoe on the Pampo's website anymore?
A: The Bloch Elastosplit and the Bloch European Balance are available in store, by phone order (866-66-DANCE), or by mail order.
Q: What do I do if I can not figure out what size shoe to order?
A: You can now trace the outline of your foot and email or fax it to us and we will fit the shoe to the outline. Email: , Fax: (225) 927-0394. Be sure not to resize the image when emailing us the outline or else it will not be the right size. It is very important that the image you send us is the actual size of the image you scan onto your computer. *This service can not be used to fit pointe shoes.
|
